Microsoft’s latest Surface Pro 11 has officially launched, but European buyers have encountered an unexpected surprise – the device ships without a power adapter. According to Tech Issues Today, Microsoft has quietly removed the Surface Connect charger from the package in select European regions, leaving customers to purchase a power adapter separately.
Why Did Microsoft Remove the Power Adapter?
The decision aligns with an industry-wide push toward sustainability, following similar moves by Apple and Samsung, which have also stopped including chargers with some of their devices. Microsoft may be trying to reduce electronic waste (e-waste) and encourage users to reuse existing adapters.
For more insights into how tech giants are approaching sustainability, check out The Verge’s coverage on tech and the environment.
What This Means for Buyers
For European customers purchasing the Surface Pro 11, this means:
- The device does not come with a Surface Connect charger, which was previously standard in the box.
- Users will need to buy a USB-C charger separately or use an existing compatible adapter.
- The Surface Pro 11 supports USB-C charging, meaning users can opt for third-party Power Delivery (PD) chargers instead of Microsoft’s proprietary charger.
To learn more about USB-C Power Delivery chargers, visit USB.org.
Compatible Chargers for Surface Pro 11
While Microsoft has not provided an official reason for excluding the power adapter, users can still power their device using:
- Official Microsoft Chargers: Microsoft sells Surface Connect chargers separately. These are available through Microsoft’s official store.
- USB-C Power Delivery Chargers: Any USB-C PD charger that supports at least 65W should work, such as those from Anker, RAVPower, and UGREEN.
- Third-Party Surface Connect Chargers: Some brands offer Surface-compatible adapters, but buyers should ensure they are certified to avoid issues.
For more details on recommended chargers, see CNET’s guide on the best laptop chargers.
Customer Reactions
Many European customers have taken to Reddit, Twitter, and Microsoft forums to express frustration over the missing adapter. Some argue that cutting out essential accessories forces buyers to spend extra money, while others appreciate the shift toward eco-friendly packaging.
For discussions and feedback from Surface users, check out the Microsoft Community Forum here.
Microsoft’s Official Statement
Microsoft has not released an official explanation for this change, but the company has previously indicated that it is focused on reducing waste and promoting environmental sustainability. Whether this move will extend to other regions, including the US, remains unclear.
For updates on Microsoft’s official announcements, follow Microsoft’s Newsroom.
Final Thoughts
If you’re planning to buy the Surface Pro 11 in Europe, be prepared to purchase a charger separately. While Microsoft’s push for sustainability is commendable, this change could be frustrating for users expecting an out-of-the-box charging solution. Make sure to check compatibility before buying a charger to ensure seamless performance.
For more updates on tech industry trends, sustainability initiatives, and product changes, stay tuned to Tech Issues Today.